2019 RUOFF Kickoff Classic: Frequently Asked Questions
RUOFF KICKOFF CLASSIC: GROUP SALES INFORMATION
Q: Is group pricing available for the RUOFF Kickoff Classic?
A: Special group pricing is available for groups of 10+ tickets. Please see the pricing map at the bottom of this page (click here), and call 888.BSU.TICKET to secure your seats while supplies last.
RUOFF KICKOFF CLASSIC: SEASON TICKET HOLDER SEATING
Q: How will seat locations for Ball State vs. Indiana at Lucas Oil Stadium be determined?
A: As a season ticket holder (STH), your location for Ball State’s game versus Indiana at Lucas Oil Stadium (LOS) will be assigned by Ball State’s ticketing staff to approximate your location relative to the field at Scheumann Stadium. For example, if you are seating in Section D, Row 17 at Scheumann Stadium, your location at LOS is likely to be near Section 140, Row 17 at LOS. (Please note that exact locations at LOS cannot be guaranteed and that priority will be given based on timeliness of season ticket renewal.) If you have General Admission season tickets at Scheumann Stadium, you will be placed in Section 143 or 137 at Lucas Oil Stadium. Please view the seating map below for Ball State’s game versus Indiana.
Q: I have Club seats at Scheumann Stadium. Where will I sit at Lucas Oil Stadium?
A: Club seat holders will have seats assigned in sections 238-242 unless otherwise requested.
Q: Can I buy additional seats to the game at Lucas Oil Stadium? Will they be placed next to my season tickets?
A: Season tickets holders may purchase additional seats at a special season ticket holder rate through July 31, and these seats will be placed next to your designated season ticket location as availability allows. We will contact you if we are unable to place your requested seats next to your season ticket location. Please note that any additional seats purchased after July 31 will be at the general public price.
Q: Will the Alumni Association hold a tailgate event prior to the game at Lucas Oil Stadium?
A: Yes, the Ball State Alumni Association is sponsoring a tailgating event prior to the game at Lucas Oil Stadium. The tailgate will take place inside Lucas Oil Stadium's West Club area from 10:00 a.m. to noon; enter stadium on west side. Tailgate passes may be purchased while supplies last through August 22, 2019.
Adult Tailgate Pass: $40 / Children's Tailgate Pass (ages 12 and younger): $25
You can purchase your tailgate passes by CLICKING HERE
Q: I can’t attend the game at Lucas Oil Stadium. Can I purchase a season ticket without that game?
A: You may purchase a six-game “Muncie Only” season ticket plan. If you would prefer to purchase the Muncie Only season ticket plan, please call 888.BSU.TICKET or 765.285.1474 and a Ticket Center representative will assist you.
Q: I’m an Emeritus season ticket holder. What is my price for the Lucas Oil Stadium game?
A: Emeritus season ticket holders may purchase Lucas Oil Stadium at the price paid by Ball State season ticket holders.Emeriti who do not have season tickets will pay the general public price for the game at Lucas Oil Stadium.
Q: Does my child’s Cardinal Kids Club membership grant them a ticket to the game at Lucas Oil Stadium?
A: Because our game at Lucas Oil Stadium is not a standard home game, Cardinal Kids Club members will have the exclusive opportunity to purchase a youth ticket to the game for just $20. (Youth prices will not be available to non-members.) Please call 765.285.1474 or 888.BSU.TICKET to inquire.
Q: Does my Cardinal Varsity Club parking pass allow me to park at Lucas Oil Stadium?
A: Cardinal Varsity Club members making annual, unrestricted contributions at the Champions Circle level ($1,500 and above) will receive a complimentary parking pass to the game at Lucas Oil Stadium. Should additional parking passes become available for purchase, you will be notified via email during the summer.
CARDINAL FLEX APPEAL
Q: What is the Cardinal Flex Appeal ticket exchange program? Does it apply to the game at Lucas Oil Stadium?
A: Cardinal Flex Appeal was introduced in 2017 to give Ball State fans maximum flexibility in using their season tickets. With Cardinal Flex Appeal, you never have to let a ticket go to waste: just exchange your seats for any game you can’t attend! Call 888.BSU.TICKET or visit ballstatesports.com/flexappeal for details. Cardinal Flex Appeal will not apply to the game at Lucas Oil Stadium, as it only applies to regular season home events held on campus at Ball State University.
CHAIRBACKS
Q: I was invoiced for a chairback seat, but I don’t want it. What can I do?
A: Please call 765.285.1474 or 888.BSU.TICKET for a revised invoice, or simply reduce the amount of your payment by $30 x number of renewed reserved seats. Please note that the price of a chairback seat increases to $35 on June 1.
Q: I was NOT invoiced for a chairback seat, but I want chairbacks. How can I acquire chairbacks?
A: Please call 765.285.1474 or 888.BSU.TICKET. Chairbacks are $30 per seat until June 1, at which point the price will increase to $35 per seat.
Q: When will my season tickets arrive in the mail?
A: Your season tickets – including tickets to the game at Lucas Oil Stadium - will arrive in the mail in mid-August.
Click here to check out the view from your seats at Lucas Oil Stadium!!
